Mazda

1029 East New Circle Rd.
Directions Lexington, KY 40505

  • Sales: (888) 752-4102
  • Service: (866) 572-7141
  • Parts: (888) 323-7374
Info

Employment Opportunities

Job Openings

Contact Centre Agent

The Paul Miller Motor Company, a Lexington landmark since 1953, is looking for an outgoing, 

motivated Contact Centre Agent with outstanding customer service skills to join our team.

 

Job Requirements:

Excellent time management

Attention to detail - in order to be considered for the position, please put "True Blue" in your 

subject line

Proven track record of achieving (or, better, over-achieving) goals

Outstanding communication skills in person and over the phone as you will be making 80+ 

phone calls daily

Outgoing, friendly attitude with a high-energy personality

Ability to handle customer rejection and not be easily intimidated

Superior customer service skills

Above-average work ethic

Professional appearance

Stable work history with a proven record of hard work and success

Ability to work in a structured environment and adhere to attendance policies and scheduling 

requirements which include evenings and weekends

Computer proficiency

Call center experience (helpful, but not required)

High school diploma or equivalent

A valid email address is required to apply

 

Job Responsibilities:

Field inbound calls, respond to internet leads and call on existing customers on a daily basis. 

The goal of these calls is to generate responses, answer questions, and set sales appointments.

Achieve sales growth for our company by handling at least 80 inbound/outbound phone calls 

every day.

Generate sales and service appointments to promote greater revenue for each of our stores 

(Paul Miller Ford, Paul Miller Mazda, Paul Miller Auto Outlet).

Efficiently record all customer interaction and activity in our customer 

database-enter notes in a 

timely manner and record complete details of each call in a professional, clear, and 

grammatically-correct manner.

Effectively manage special tasks as assigned by the Contact Centre Manager to contribute 

to the overall success 

of your team, department, and company.

Meet individual and team goals and initiatives, including hourly, monthly, and annual benchmarks 

for success.

Provide daily updates to the Contact Centre Manager

 

Job Benefits:

Hourly pay (paid on Fridays) and monthy bonuses

Medical, dental, and vision insurance

Long-term disability, AD&D, and life insurance

401(k) plan with employer match

Paul Miller Motor Company is an equal opportunity employer.

Apply for Position

Contact

Paul Miller Mazda

1029 East New Circle Rd.
Directions Lexington, KY 40505

  • Sales: (888) 752-4102
  • Service: (866) 572-7141
  • Parts: (888) 323-7374

Hours

  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 8:00PM
  • Wednesday 9:00AM - 8:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 8:00PM
  • Saturday 9:00AM - 8:00PM
  • Sunday Closed